Posted by ACCU Staff ● May 13, 2020 4:24:44 PM

How To Setup External Transfers Within Online Banking

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America Christian Credit Union’s Suite of online-banking tools allow for the ability to initiate a whole host of banking transactions from the comfort of your home computer or mobile device via our ACCU mobile app (Available in the Apple Store or Google Play Store).

One of the most powerful features is the ability to easily transfer funds both to your ACCU account from an external account, or transfer funds from your ACCU account to an outside account using the external transfer feature. Below is a step-by-step guide on how to add an external transfer from within your ACCU online banking portal. If you have not yet enrolled in Online banking you can find a guide on how to do so here.

1. Log In To Online Banking

E-Statements-1Whether logging in from the ACCU home page, or via our ACCU mobile app (Available in the Apple Store or Google Play Store) the process is the same. Enter your user name and password to proceed to the home screen

2. Select “Menu” From the Home Screen

3. Navigate to “Services” Drop-down

Once inside the menu prompt select the “Services” drop-down. Then select “Add External Transfer.” 

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4. Add External Account Information

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From the “Add External Accounts” screen, enter the account number, routing number, and account type of the external account to be added and select “Submit”. A confirmation screen will be displayed indicating that the external account authorization has been submitted.

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5. Micro Deposit Confirmation

To ensure that the proper accounts information was inputted in the previous step, two micro-deposit amounts will automatically be made into the external account. These micro-deposit amounts are generally made within 24 hours, but in some rare cases it can take up to 5 business days. 

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Once you have received the two micro-deposit amounts in your external account, you should make a note of these amounts and then return to ACCU’s Online Banking and login as normal. 

6. External Account Verification

From the “Services” menu, select “Verify External Account.” From the “Account Verification” screen, select the external account to be verified, enter the two micro-deposit amounts, and select “Continue”. (example: $0.12 should be entered as “12” and $0.06 should be entered at “06”. If you get an error message, try switching the order of the amounts entered.

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A confirmation screen will be displayed indicating that the external account has been successfully added.

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7. Final Set-Up Details

You may need to log out and log back in to see your external account relationship from within the Online-Banking Portal. You can now initiate external transfers both to an external, and from an external account into your ACCU account.

 

8. Initiating An External Transfer

From inside of ACCU’s Online-Banking portal select the “Transactions” drop-down, then select “Funds Transfer.” 

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From Inside of the “Funds Transfer prompt, the external account will now be listed as an option for the “From” and “To” account in the drop-down menu of available accounts.

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Note: this service is only available when transferring money in and out of an ACCU

Checking or Savings account. If you are interested in transferring more than the limits setup for you, please contact us at 1-800-343-6328 so we can do some follow-up verification and authorizations.

After submitting the transfer request, the funds will automatically be debited from the external account and transferred into your ACCU account. External transfers are generally made within 24 hours, but in some rare cases it can take up to 5 business days. 

 

Topics: Online Banking

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